Push notifications

This article explains how to create, schedule, and configure push notifications to engage your users with timely and targeted messages.

Feature Overview

Push notifications are a powerful way to communicate with your customers directly on their devices—even when they’re not actively using the app. They can be used to notify members about special offers, new content, leaflets, or important news. Each message can optionally link to specific content, such as a coupon or leaflet, and can be scheduled in advance to be sent at a later time.


Why Use Push Notifications?

  • Drive engagement by reaching users at the right time with the right message
  • Promote campaigns and offers directly through their phones
  • Guide users into specific app content with a single tap
  • Automate communication by scheduling messages in advance

How to Create a Push Notification

Create a new Push Notification:

  • Navigate to: Content (1) and select Push Notifications (2).

  • This opens the list of all existing push messages—both past and scheduled ones.

  • Click Add new (3) (top-right corner) to start creating a new push.

    List of all Push Notifications

Push Notification Settings

After the previous step you’ll see a form with the following fields:

Required Fields

FieldDescription
TitleThe headline of your push (max 65 characters)
TextThe body text of the push message (max 178 characters)
ScheduleChoose when the push should be sent
SegmentsSelect which customer segment(s) will receive the notification

Optional Fields

FieldDescription
ImageVisual banner for the push.
Allowed formats: JPG, JPEG, PNG.
Max size: 5MB.
Recommended: 1024x512 px
Link overrideDefine a custom action when the user taps the notification
Link typeThere are three types of links:
App link – Opens a specific section or content in app
Web link – Opens a URL (can open in-app, in an in-app tab, or in external browser)
System link – Executes system action (e.g. Share)

Example of the Push Notification Settings with the linking on the Coupon:

Example of Push Notification Settings

Final Step: Save

Once all required fields are filled in, click the “Save” button in the bottom-right corner.

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Important: After saving, the push notification will begin processing and can no longer be edited or deleted. Make sure all the information is correct before clicking save.

Push notifications are one of the easiest and most effective ways to keep your customers engaged—don’t let them go unused!