Digital Wallet Set Up

This Technical Setup Guide provides the configuration steps required to initialize and manage Digital Wallet passes (Apple Wallet and Google Wallet) within the TRIFFT Cockpit.

Topic / function	Digital Wallet
Audience	CRM / Marketing Ops / Implementation
Goal	Provide step-by-step setup for Apple and Google Wallet loyalty passes
Prereq systems	TRIFFT Cockpit, Apple Developer Account (for .p12 certificates), Google Cloud Project

What you will learn

This guide covers how to design and deploy digital loyalty passes, including visual branding, field mapping for real-time point balances, and generating the "Add to Wallet" triggers for App and Web channels.

Prerequisites

Access: Ensure you have Admin or Owner privileges in the TRIFFT Cockpit to access Channel Settings and Certificate management.
Certificates: Obtain a Pass Type ID certificate (.p12) from your Apple Developer account to enable Apple Wallet signing.
Credentials: Ensure you have the Google Wallet API enabled and service account keys ready for Google Wallet integration.
Assets: Prepare a high-contrast logo (PNG) and a background image or strip image optimized for wallet pass dimensions.

Configuration checklist

Certificate Validity: Certificates are uploaded correctly and are not nearing expiration.
Field Mapping: Real-time data like "Point Balance" correctly populates and updates on the pass.
Scanner Compatibility: The pass barcode scans successfully on your physical POS hardware.
Translation Audit: Labels on the pass back (info section) and front are correctly localized.
Visual Contrast: Label colors provide enough contrast against the background for readability in bright store environments.
Deep Link Verification: "Add to Wallet" buttons are visible and functional across both iOS and Android browsers.