Texts and Translations Other Functions

This Ongoing Management Guide provides the steps required to maintain, edit, and optimize Texts and Translation within the TRIFFT Cockpit to ensure consistent communication across all member touchpoints.

Other functions covered

• Locale Expansion: Adding and activating new supported languages as the loyalty program scales to new regions.
• Global Label Maintenance: Updating system-wide UI text, such as button labels, wallet headers, and error messages.
• Content Synchronization: Ensuring localized versions of News, Deals, and Pages are updated whenever the primary language version changes.
• Fallback Logic Optimization: Managing the default project language to ensure members see a valid version if a specific translation is missing.

Action description (Example: Updating Global Labels and Content Translations)

1. Navigate to Global Translations: Log in to the TRIFFT Cockpit and go to Settings > Translations to manage system UI text.
2. Search and Edit Labels: Use the search bar to locate specific keys (e.g., "History," "Points," or "Login") and provide updated text for all active languages.
3. Access Marketing Content: Navigate to Content > News or Deals and select the specific asset requiring a translation update.
4. Open the Translations Tab: Within the content editor, click the Translations tab at the top of the page.
5. Input Localized Text: Select the target language and update the Title, Lead Text, and Body Content to match the latest campaign messaging.
6. Validate Personalization Tokens: Ensure that tokens like {{member.first_name}} are correctly placed and formatted within each translated version.
7. QA and Formatting Preview: Toggle between languages in the preview pane to ensure that text length (e.g., longer German strings) does not break the UI layout.
8. Save and Confirm: Click Save Changes and verify the updates on the Mobile App or Web Portal across different language settings.

Ongoing management checklist

• Translation Parity: Every time a News or Deal item is edited in the primary language, the corresponding translations are reviewed and updated.
• Token Consistency: Personalization tokens and deep links are verified to be functional in all translated versions.
• UI/UX Fit: System labels and button text are checked for length to ensure they do not overflow or overlap in the mobile interface.
• Fallback Verification: The "Default Language" is confirmed as the correct fallback for locales that are not yet fully translated.
• Legal Accuracy: Localized versions of legal pages (T&Cs, Privacy) are updated simultaneously with the primary versions to maintain compliance.
• Communication Templates: Push notification and email subjects/bodies are localized for all active member segments.