Texts and Translations Set Up

Topic / function	Text and Translation
Audience	CRM / Marketing Ops / Implementation
Goal	Provide step-by-step setup for localizing content and system labels across all channels
Prereq systems	TRIFFT Cockpit, configured Project Languages

What you will learn

This guide covers how to manage multi-language support in the TRIFFT Cockpit, including localizing marketing content (News, Deals) and standardizing system-level UI text (App labels, button text) to ensure a consistent experience across the Mobile App and Web Portal.

Prerequisites

Access: Ensure you have the Admin or Editor role to access content modules and project settings.
Project Configuration: Confirm that all required languages (e.g., English, German, Czech) are activated in Project Settings.
Source Content: Complete the "Primary Language" version of your News, Deal, or Page before starting translations.

Step-by-step setup

Enable Project Languages:
- Navigate to Settings > Project Settings.
- Add all locales your program must support to ensure the translation tabs appear in content modules.
Localize Marketing Content:
- Open any content item (e.g., Content > News or Deals).
- Navigate to the Translations tab at the top of the editor.
- Select a target language from the list.
- Input the localized Title, Lead Text, and Article Body.
Translate System UI Labels:
- Go to Settings > Translations (Global Labels).
- Search for specific UI keys such as "Points," "Total Balance," or "Log In".
- Provide the translation for each active language to ensure the App and Web Portal interfaces are fully localized.
Localize Legal Pages:
- Navigate to Content > Pages.
- Use the Translations tab to provide the localized version of your Terms & Conditions or Privacy Policy.
Configure Communication Templates:
- In the Communication modules (Push/Email), ensure localized versions of the message body and subject line are provided for each member segment's language preference.
Set Fallback Logic:
- Confirm which language is set as the Default; this version will be shown if a translation is missing for a member's specific locale.
Preview and Save:
- Toggle between languages in the preview pane to verify formatting and click Save Changes.

Configuration checklist

Translation Coverage: All active languages have localized values for mandatory fields like Titles and CTAs.
System Label Audit: Core app interface labels (e.g., "History," "Wallet") are translated in the Global Labels section.
Fallback Verification: The "Default Language" is correctly assigned to prevent blank content for unsupported locales.
Formatting Consistency: Rich text formatting (bolding, links) is applied consistently across all translated versions of an article.
Legal Alignment: Localized "Terms & Conditions" pages are accurately mapped and accessible in the App/Web Portal menus.