Promo Events FAQ

Q: Can I run overlapping events?

A: Yes, but be careful of the financial impact. TRIFFT will apply all valid rules unless specific 'Exclusion' logic is set.

Q: How do members know the event is happening?

A: TRIFFT suggests using a combination of the 'Home Screen Banner,' a 'Push Notification' on launch, and 'News articles' to inform the customers.

Q: What happens if a customer buys an item 5 minutes before the event starts?

A: TRIFFT uses the timestamp of the POS transaction. If it falls outside the window, the bonus points will not be applied.