Gamification Other Functions
Other functions covered
- Stamp Card: Reward repeated qualifying actions.
- Progress Bar: Reward accumulated spend or another cumulative value.
- Buy & Win: Create an immediate contest opportunity after a qualifying purchase.
- Without Game: Assign a reward immediately after a Collecting Points threshold.
- Point Ranges: Change win probabilities based on transaction spend.
- Entries: Review every member participation and result.
- Advanced Backend Conditions: Add rules that are not available in Content Cockpit.
- Contest Management: Edit, duplicate, and delete existing contests.
Stamp Card
A Stamp Card is a Collecting Points contest based on repeated qualifying actions.
Example 1: every transaction
The member then starts collecting the next set of five points.
Every transaction → 1 point
5 points → reward
Reward triggered → counter resets
Example 2: minimum transaction value
The minimum transaction value and required number of points are advanced rules that may require backend configuration.
Transaction above GBP 50 → 1 point
3 points → reward
Reward triggered → counter resets
Possible results after completion
- Assign a coupon immediately.
- Assign another reward.
- Create a token that allows the member to play a visual contest.
- Trigger another configured loyalty action.
Recommended configuration
| Setting | Recommended value |
|---|---|
| Type | Collecting Points |
| Trigger | After every purchase |
| Game | Without Game for immediate reward, or a visual game for a contest token |
| Backend rule | Point amount, purchase qualification, threshold, and reset behavior |
Progress Bar
A Progress Bar is a Collecting Points contest based on cumulative value.
Example:
Every qualifying transaction adds its spend to progress
GBP 200 accumulated → reward
Reward triggered → progress resets
The member can then begin progressing toward the next GBP 200 reward.
Use this for:
- Cumulative spend campaigns.
- Repeat reward cycles.
- Threshold-based coupon assignment.
- Threshold-based contest tokens.
Recommended configuration
| Setting | Recommended value |
|---|---|
| Type | Collecting Points |
| Trigger | After every purchase |
| Game | Without Game or selected visual game |
| Backend rule | Cumulative value, threshold, qualifying transactions, and reset behavior |
The exact progress calculation and threshold are not configured in the basic contest form. Contact Support when they require backend setup.
Buy & Win
Buy & Win is a common Random Win setup.
A qualifying purchase creates an immediate opportunity to receive a prize or play the selected visual game.
Example 1: every purchase
Every purchase → one contest opportunity
Example 2: minimum purchase value
Purchase above GBP 20 → one contest opportunity
Possible results
- Immediate coupon assignment.
- Pick 1 of 3 Cards token.
- Scratch Card token.
- Spinning Wheel token.
- Win or loss based on configured probability.
The minimum purchase value requires backend configuration when it is not available in Content Cockpit.
Without Game
Without Game is available for Collecting Points contests.
Use it when the member should not see a visual animation after completing a Stamp Card or Progress Bar.
Example:
Member reaches the required threshold
→ coupon is assigned immediately
→ progress resets
This is useful when the loyalty mechanic is intended to behave as a straightforward digital reward tracker rather than a game of chance.
Point Ranges
Point Ranges are available in the prize configuration of a Random Win contest.
They allow different probabilities according to the spend of the transaction that triggered the contest.
Example
| Range | Transaction spend |
|---|---|
| Low spend | At least 1 and less than 100 |
| Medium spend | At least 100 and less than 500 |
| High spend | At least 500 and less than 9999999 |
Possible probability setup:
| Result | Low spend | Medium spend | High spend |
|---|---|---|---|
| Premium Prize | 5% | 20% | 80% |
| Standard Prize | 95% | 80% | 20% |
| Losing | 0% | 0% | 0% |
| Total | 100% | 100% | 100% |
This setup gives higher-spend transactions a higher chance of receiving the premium prize.
Rules
- Activate only the ranges that should be used.
- Define non-overlapping boundaries.
- Every active range must total 100%.
- Verify how transactions outside all active ranges should be handled before launch.
- Test values exactly at every boundary.
Prize stock behavior
Stock controls the maximum number of units that can be awarded.
Unlimited stock
Keep the stock restriction disabled.
Limited stock
Enable stock and enter the available quantity.
When a limited prize is exhausted:
- The prize can no longer be awarded.
- Its original probability moves to Losing.
- The probability is not redistributed among other prizes.
Example
Initial setup:
| Result | Probability | Stock |
|---|---|---|
| Prize A | 50% | 10 |
| Prize B | 50% | Unlimited |
| Losing | 0% | — |
After Prize A is exhausted:
| Result | Probability |
|---|---|
| Prize B | 50% |
| Losing | 50% |
Plan the stock and probability together so the contest still provides the intended customer experience after limited prizes run out.
Entries
The Entries tab is an informational record of member participation.
It shows individual contest entries with information such as:
- Member name.
- Creation time.
- Last update time.
- Prize.
- Current status.
Entry statuses
| Status | Meaning |
|---|---|
| Waiting | The contest opportunity exists, but the member has not completed the game yet. |
| Loss | The member completed the contest and did not win a prize. |
| Win | The member completed the contest and won the prize displayed in the Prize column. |
Use Entries to:
- Verify that triggers create participation records.
- Check whether members have played.
- Confirm the assigned prize.
- Investigate individual contest cases.
- Monitor live contest behavior.
Entries are primarily informational. Changing advanced contest logic or correcting backend conditions requires Support assistance. For more detailed report contact TRIFFT Support.
Advanced backend conditions
Contact TRIFFT Support when the required logic is not available directly in Content Cockpit.
Common examples:
- Minimum purchase value.
- Stamp Card point calculation.
- Required Stamp Card threshold.
- Progress Bar accumulation method.
- Progress Bar threshold.
- Reset behavior after completion.
- More complex combinations of member, transaction, wallet, or campaign conditions.
Request advanced setup in advance. Delivery time depends on the complexity and the current technical-team workload.
Manage an existing contest
Edit
Update the contest settings and save the changes.
After editing:
- Recheck validity.
- Recheck probabilities.
- Recheck stock.
- Retest backend conditions.
- Confirm that the published contest still behaves correctly.
Duplicate
Use an existing contest as the basis for a new one.
After duplication, verify all dates, prizes, stock, probabilities, visuals, and texts. Backend configuration is not being duplicated - it has to be done by TRIFFT Support again.
Delete
Permanently remove a contest that is no longer needed.
Before deletion, confirm that:
- The contest is no longer active.
- No campaign links or member communications still reference it.
- Required reporting or entry information has been reviewed.
Ongoing management checklist
Live monitoring
- Entries are being created by the intended trigger.
- Waiting entries are progressing to Win or Loss.
- Prize stock matches the expected award count.
- Probability behavior remains acceptable after stock depletion.
- No unexpected member group is participating.
Configuration maintenance
- Advanced backend conditions still match the campaign.
- Validity dates are current.
- Contest copy and visuals are accurate.
- Duplicated contests have been fully revalidated.
- Expired contests are no longer promoted.
Updated about 8 hours ago
