Gamification Other Functions

Other functions covered

• Stamp Card: Reward repeated qualifying actions.
• Progress Bar: Reward accumulated spend or another cumulative value.
• Buy & Win: Create an immediate contest opportunity after a qualifying purchase.
• Without Game: Assign a reward immediately after a Collecting Points threshold.
• Point Ranges: Change win probabilities based on transaction spend.
• Entries: Review every member participation and result.
• Advanced Backend Conditions: Add rules that are not available in Content Cockpit.
• Contest Management: Edit, duplicate, and delete existing contests.

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Stamp Card

A Stamp Card is a Collecting Points contest based on repeated qualifying actions.

Example 1: every transaction

The member then starts collecting the next set of five points.

Every transaction → 1 point
5 points → reward
Reward triggered → counter resets

Example 2: minimum transaction value

The minimum transaction value and required number of points are advanced rules that may require backend configuration.

Transaction above GBP 50 → 1 point
3 points → reward
Reward triggered → counter resets

Possible results after completion

• Assign a coupon immediately.
• Assign another reward.
• Create a token that allows the member to play a visual contest.
• Trigger another configured loyalty action.

Recommended configuration

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Progress Bar

A Progress Bar is a Collecting Points contest based on cumulative value.

Example:

Every qualifying transaction adds its spend to progress
GBP 200 accumulated → reward
Reward triggered → progress resets

The member can then begin progressing toward the next GBP 200 reward.

Use this for:

• Cumulative spend campaigns.
• Repeat reward cycles.
• Threshold-based coupon assignment.
• Threshold-based contest tokens.

Recommended configuration

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Progress Bar with Milestones

A Progress Bar with Milestones is a Collecting Points contest that rewards members at several predefined points during one cumulative journey.

Unlike a standard Progress Bar, this setup does not reset after a reward is assigned. The member progresses through each milestone only once, until the final milestone is reached.

Example Use Case

For example, a campaign can offer four different coupons at GBP 100, GBP 200, GBP 300, and GBP 500 of cumulative qualifying spend:

Every qualifying purchase adds its value to progress
GBP 100 accumulated → first reward
GBP 200 accumulated → second reward
GBP 300 accumulated → third reward
GBP 500 accumulated → final reward
Final milestone reached → progress completed

Each milestone has its own reward and icon. Icons are displayed in the Progress Bar with Milestones widget.

Use this for:

• One-time cumulative spend campaigns.
• Tiered reward journeys.
• Milestone-based coupon assignment.
• Campaigns that encourage members to keep progressing toward a final reward.

Setup

A Progress Bar with Milestones requires three parts:

1. Coupons for individual milestone rewards.
2. A Collecting Points Contest.
3. A Contest widget with the Milestones template.

1. Create coupons

Create one coupon for every milestone reward.

For example, if the campaign contains four milestones, create four separate coupons:

Each coupon is assigned automatically when the member reaches its configured milestone.

2. Create the contest

Configure the basic settings

Create a new contest and configure the basic settings as follows:

Set the required validity period and add a contest description and preview image as needed:

This configuration ensures that every qualifying purchase contributes to the member’s progress. A reward is assigned automatically when the member reaches a configured milestone.

Configure prizes and milestones

Open the Prizes tab in the created contest.

Use Plus button (+) to add every coupon created for the campaign. In the Points column, enter the value required to reach each milestone.

Example:

Upload an image for each prize. This image becomes the milestone icon displayed to members in the widget.

3. Add the Contest widget

To display progress to members, add a Contest widget to the relevant touchpoint:

1. Go to Touchpoints → Mobile App.
2. Open the required screen, for example Home Screen.
3. Add a new widget.
4. Set the widget type to Contest.
5. Select the newly created contest.
6. Set Template to Milestones.
7. Publish your changes.

Example of the widget in app:

You can further customize the widget with other settings (colours, rounded corners, etc.):

The widget displays the member’s current progress, completed milestones, upcoming milestones, and the icons configured for individual prizes.

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Buy & Win

Buy & Win is a common Random Win setup.

A qualifying purchase creates an immediate opportunity to receive a prize or play the selected visual game.

Example 1: every purchase

Every purchase → one contest opportunity

Example 2: minimum purchase value

Purchase above GBP 20 → one contest opportunity

Possible results

• Immediate coupon assignment.
• Pick 1 of 3 Cards token.
• Scratch Card token.
• Spinning Wheel token.
• Win or loss based on configured probability.

The minimum purchase value requires backend configuration when it is not available in Content Cockpit.

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Without Game

Without Game is available for Collecting Points contests.

Use it when the member should not see a visual animation after completing a Stamp Card or Progress Bar.

Example:

Member reaches the required threshold
→ coupon is assigned immediately
→ progress resets

This is useful when the loyalty mechanic is intended to behave as a straightforward digital reward tracker rather than a game of chance.

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Point Ranges

Point Ranges are available in the prize configuration of a Random Win contest.

They allow different probabilities according to the spend of the transaction that triggered the contest.

Example

Possible probability setup:

This setup gives higher-spend transactions a higher chance of receiving the premium prize.

Rules

• Activate only the ranges that should be used.
• Define non-overlapping boundaries.
• Every active range must total 100%.
• Verify how transactions outside all active ranges should be handled before launch.
• Test values exactly at every boundary.

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Prize stock behavior

Stock controls the maximum number of units that can be awarded.

Unlimited stock

Keep the stock restriction disabled.

Limited stock

Enable stock and enter the available quantity.

When a limited prize is exhausted:

• The prize can no longer be awarded.
• Its original probability moves to Losing.
• The probability is not redistributed among other prizes.

Example

Initial setup:

After Prize A is exhausted:

Plan the stock and probability together so the contest still provides the intended customer experience after limited prizes run out.

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Entries

The Entries tab is an informational record of member participation.

It shows individual contest entries with information such as:

• Member name.
• Creation time.
• Last update time.
• Prize.
• Current status.

Entry statuses

Use Entries to:

• Verify that triggers create participation records.
• Check whether members have played.
• Confirm the assigned prize.
• Investigate individual contest cases.
• Monitor live contest behavior.

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Advanced backend conditions

Contact TRIFFT Support when the required logic is not available directly in Content Cockpit.

Common examples:

• Minimum purchase value.
• Stamp Card point calculation.
• Required Stamp Card threshold.
• Progress Bar accumulation method.
• Progress Bar threshold.
• Reset behavior after completion.
• More complex combinations of member, transaction, wallet, or campaign conditions.

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Manage an existing contest

Edit

Update the contest settings and save the changes.

After editing:

• Recheck validity.
• Recheck probabilities.
• Recheck stock.
• Retest backend conditions.
• Confirm that the published contest still behaves correctly.

Duplicate

Use an existing contest as the basis for a new one.

After duplication, verify all dates, prizes, stock, probabilities, visuals, and texts. Backend configuration is not being duplicated - it has to be done by TRIFFT Support again.

Delete

Permanently remove a contest that is no longer needed.

Before deletion, confirm that:

• The contest is no longer active.
• No campaign links or member communications still reference it.
• Required reporting or entry information has been reviewed.

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Ongoing management checklist