Pages FAQ

Q: What is the primary purpose of the Pages function?

A: Unlike News or Deals, which are often temporary or promotional, Pages are used for permanent, static content within your loyalty ecosystem. They are the ideal place to host information like "Terms & Conditions," "Privacy Policy," "Frequently Asked Questions," or detailed program explainers.

Q: How do "URL Slugs" work for TRIFFT Pages?

A: Each page has a unique Slug (e.g., /privacy-policy), which acts as its digital address. This slug is critical for Deep Linking; when you create a push notification or an app banner, you use this slug to ensure the member is directed precisely to that static page instead of a generic home screen.

Q: Can I organize Pages into a hierarchy?

A: Yes. TRIFFT supports a Parent/Child structure for pages. This allows you to nest specific content under broader categories (e.g., nesting "Earn Points" and "Spend Points" under a parent "Help Center" page). This hierarchy helps keep your internal Cockpit organized and ensures a clean navigation flow for members in the Web Portal.

Q: How do I manage localization for static Pages?

A: Similar to other content modules, every page features a Translations tab. You can maintain a single-page structure while providing localized titles and body content for every active language in your program. This ensures that legal documents or program rules are accessible to all members in their native language.

Q: What is a "Custom Referral Page"?

A: A Custom Referral Page is a specialized page used to drive your "Member-Get-Member" campaigns. By creating a dedicated page for referrals, you can provide members with their unique referral link, explain the rewards for both the advocate and the invitee, and track the performance of your referral program in a centralized, branded environment.