Users Set Up

This guide covers how to manage internal team access to the Content Cockpit.

Prerequisites

⚠️

Admin role required — Only users with the Admin role can manage internal team access.

Before you begin, gather the following:

RequirementDetails
DataCorporate email addresses and names of team members.

Step-by-step setup

1. Open User Management

  • Navigate to Settings > Users.

2. Initiate invitation

  • Click Add new.

3. Provide user details

  • Enter the User's Name and Email Address. Once you click Grant access the invitation email will be sent.

Granting access for a new User

4. Assign a role

  • Assign a Role (choose from Admin, Manager, Content Editor, Support or Customize your own role).
  • Click Save in the top right corner.

Example of User with Custom access only to some Content and CRM sections


5. Define access scope

  • Restrict access to specific Segments if needed.

Example of User with Content Editor role and access only to one specific Segment


Configuration checklist

Run through this checklist before going live:

Security & Permissions

  • The principle of 'Least Privilege' is applied (only give necessary access)
  • Email domain matches the approved corporate list
  • Admin roles are limited to key personnel only

Maintenance

  • Old users/agencies are deactivated upon project completion


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