Dynamic Links Other Functions

Other functions covered

• ACTION_CONFIG: Pass predefined technical values when a Dynamic Link is executed.
• Pre-filled Survey Context: Use one survey with separate venue-specific links.
• Deep Links: Open supported app content directly, with Client Zone web fallback.
• Reusable QR Codes: Change the destination without replacing the distributed URL.
• Link Management: Edit, duplicate, unpublish, or delete existing links.

ACTION_CONFIG

ACTION_CONFIG is an optional JSON object used to pass additional configuration when a Dynamic Link is executed.

A common use case is pre-filling one or more answers in a survey.

Survey pre-fill structure

{
  "SURVEY_UUID": {
    "QUESTION_UUID": "PRE_FILLED_VALUE"
  }
}

To pre-fill several answers:

{
  "SURVEY_UUID": {
    "QUESTION_UUID_1": "PRE_FILLED_VALUE_1",
    "QUESTION_UUID_2": "PRE_FILLED_VALUE_2",
    "QUESTION_UUID_3": "PRE_FILLED_VALUE_3"
  }
}

How to read the configuration

The Survey UUID is normally visible in the survey URL. Question or node UUIDs may require technical inspection or assistance from the implementation or development team.

Use case: one survey with a pre-filled venue

This setup is useful when the same survey is used at several venues but the venue should be identified automatically.

Principle

• Create one common survey.
• Add a question that stores the venue ID or venue name.
• Create one Dynamic Link for each venue.
• Point every Dynamic Link to the same survey.
• Use a different ACTION_CONFIG value in each link.
• Encode each Dynamic Link into the QR code used at the corresponding venue.

When a member scans the QR code, the correct venue answer is pre-filled in the background. The member does not need to select the venue and the pre-filled question is not displayed during the survey.

Example

Survey ID:

e26e1cf9-a2ee-4d98-9704-70d57a1707a2

Venue question ID:

019db586-d0cb-76ab-aee9-24663dedf691

Dynamic Link for Venue A:

{
  "e26e1cf9-a2ee-4d98-9704-70d57a1707a2": {
    "019db586-d0cb-76ab-aee9-24663dedf691": "venue-a"
  }
}

Dynamic Link for Venue B:

{
  "e26e1cf9-a2ee-4d98-9704-70d57a1707a2": {
    "019db586-d0cb-76ab-aee9-24663dedf691": "venue-b"
  }
}

Setup steps

1. Create the survey and the question that will store the venue.
2. Obtain the Survey UUID and the UUID of the venue question.
3. Open Engagement → Dynamic Links.
4. Create a separate Dynamic Link for each venue.
5. Set the destination to the common survey.
6. Add the venue-specific JSON to ACTION_CONFIG.
7. Save and copy the generated /link/{code} path.
8. Add the Client Zone domain.
9. Generate one QR code for each complete URL.
10. Test that each QR code stores the correct venue answer.

Deep Links

Deep Links open a specific supported destination directly instead of sending the member to the Client Zone homepage.

When the TRIFFT Mobile App is installed, the supported link opens the relevant screen in the app. When the app is not installed, the same link opens the Client Zone in the device's web browser.

Coupon detail example

https://yourclientzone.trifftloyalty.com/coupon/1a4e8721-888f-4bff-b0b6-9d306f728973

This URL opens the detail of the coupon with ID:

1a4e8721-888f-4bff-b0b6-9d306f728973

Recommended usage

• QR codes placed next to a specific promotion.
• Email or SMS links to a specific coupon.
• Printed materials that should open an app section directly.
• Campaign destinations that need an app-first experience with web fallback.

Testing

Test every Deep Link:

1. On a device with the Mobile App installed.
2. On a device without the Mobile App.
3. As a logged-in member.
4. As a logged-out visitor.
5. With a member who is eligible for the linked content.
6. With a member who is not eligible, when eligibility restrictions apply.

Reuse a printed QR code

A major benefit of a Dynamic Link is that the generated public path can remain stable while its destination is changed.

Example:

https://yourclientzone.trifftloyalty.com/link/6PA0PV

After this URL is printed as a QR code, you can edit the existing Dynamic Link and change its destination. The QR code still points to the same generated path, but TRIFFT resolves the updated configuration.

Use this when:

• Seasonal content changes regularly.
• A printed campaign should later open a new survey or coupon.
• A location uses permanent signage.
• A campaign destination needs to be corrected after distribution.

Manage an existing Dynamic Link

Open the Dynamic Link detail to access the available actions.

Edit

Change the title, description, validity, destination, or ACTION_CONFIG.

Duplicate

Create a new Dynamic Link using an existing configuration as the starting point. The duplicate receives its own generated public path.

This is useful for venue-specific links that share the same destination but use different ACTION_CONFIG values.

Unpublish

Temporarily disable the link without deleting its configuration.

Use this when:

• A campaign is paused.
• A destination is temporarily unavailable.
• The link must be disabled while an issue is investigated.

Delete

Permanently remove the Dynamic Link.

Before deletion, confirm that its URL or QR code is no longer distributed or displayed.

Ongoing management checklist